Shipping Policy

Shipping Regions

We currently offer shipping to the following countries:

Shipping Costs

Processing Time

Estimated Delivery Times

VIP Expedited Shipping (U.S. only): 5-10 business days
Standard Delivery: 10-15 business days (Note: Estimated delivery times are approximate and may vary.)

Courier Service

Pre-Orders and Back-Orders

Pre-ordered or back-ordered items will be shipped as soon as stock is replenished.

Shipment Tracking

You will receive a confirmation email with tracking information once your order is dispatched.
Tracking details may be updated when the package arrives at your local airport.
If you have not received tracking information, please check your spam folder or your IUI account.
Still missing tracking info? Contact our customer service team for assistance.

Changing Shipping Address

If you need to update your shipping address, please contact our customer service (support@iuibeauty.com) as soon as possible. If the order has not yet been shipped, we will do our best to update the address. Once the order has been shipped, we are unable to change the address, and you will be responsible for any additional costs associated with re-shipping.

Shipping Notice

Shipping times are estimates and delays may occur. The seller is not responsible for address errors or lost/stolen packages after delivery. If you believe your package was misdelivered, please file a claim with the carrier.

Duties and Taxes

Import taxes and duties are not included in the final price at checkout and must be paid in accordance with local laws. Charges for returned or destroyed packages due to unpaid duties will be deducted from your order.

More Questions?

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